Crossgrading from the MAS
Thursday, May 26, 2011
We've had quite a few customers crossgrade from Curio Core purchased at the Mac App Store to either Curio Standard or Curio Professional.
Here's how you do it:
- First, please do us a huge favor and rate and comment Curio Core at the Mac App Store. At the time of this writing we only have a single comment even though we've been in the top 20 productivity tools for over a week. So we need your assistance in spreading the word!
- Next, forward your Mac App Store email receipt to sales@zengobi.com.
- We will issue you a temporary license key that you will need to make your crossgrade purchase. Check your spam filter for any messages from zengobi.com!
- After you receive your temporary license key from us, head over to the Zengobi Store.
- Click the Upgrade License radio button.
- Choose a crossgrade option like "Crossgrade to Curio 7 Pro from Curio 7 Core". Notice the crossgrade price is discounted from the full price. For example, the $169.99 Curio Pro is only $130 as a crossgrade.
- Use the temporary license key information to fill out the "Prior Purchase Information For Upgrades" portion of the form.
- Then continue on with your payment information.
Just to be clear, future updates to your new Curio application will come from Zengobi, not from the Mac App Store.
Please send us an email if you need any assistance.
Posted by George
3 Comments:
As someone who uses quite a few mac apps, this is the kind of policy that makes me stay away from developers. Making their users jump through hoops to buy their product. I think you guys should seriously think about your pricing models, upgrade cycles and appstore integration more. Consider taking a look at how other developers do it.
I have always loved curio when I have tried it, but the price has kept me away. Now just as I was about to buy, seeing your current policies still keeps me away.
I am sure you will do much better if you have fewer versions, better pricing and simpler policies.
By
Anonymous, at 2:38 AM
The MAS doesn't support crossgrades or (paid-for) major version upgrades. And we don't receive a receipt or anything from Apple when you make a purchase from the MAS so we don't have any proof of your purchase.
So we simply ask for you to mail your MAS receipt to us and we'll assign a temporary key for your crossgrade/upgrade. Very simple and straightforward.
I'm certainly open to suggestions if you've heard of another approach which you like better.
By
George, at 6:54 AM
I have to agree that I do not like to have to jump though a bunch of hoops for a pricing break. I have been using Omni-Focus for quite some time. I have been trying your professional program and really like it, however, the price is a little to high. If I could get the "Black Friday" price with a simple procedure I would certainly pull the trigger.
By
Anonymous, at 2:02 PM
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